Public offer
This Public Agreement (hereinafter referred to as the “Agreement” or “Offer”) sets forth the procedure for issuing, changing, and refunding Tickets or generating Vouchers for domestic and international passenger transportation, and governs the relationship between the Website Owner, the User, the Passenger, and the Carriers. Within the meaning of Article 633 of the Civil Code of Ukraine, this Agreement is a public contract. In cases where services are provided to users located within the territory of the European Union, this Agreement is governed by applicable provisions of international law and consumer protection requirements.
Before using the Website, please carefully review this Offer, the rules of the specific Carrier, the fare terms, and the conditions for ticket refunds and changes, as well as our Privacy Policy, which is a separate document governing the processing of personal data. If you do not agree to the terms of this Offer or the Privacy Policy, do not use the website https://way.express/ and do not make any reservations or payments.
The Offer is subject to change by the Site Owner. A new version takes effect upon its publication on the Site, unless otherwise specified, and applies only to reservations and payments made after it takes effect. For Tickets that have already been paid for or Vouchers that have already been issued, the version of the Offer and the fare conditions in effect at the time of purchase shall apply.
The User may save or print the text of the Offer. Performing actions that are explicitly defined on the Website as acceptance of the Offer—including checking the corresponding box (checkbox), making a reservation, receiving a Voucher, and/or paying for a Ticket—constitutes full and unconditional acceptance of this Offer.
Website Owner’s Support Service:
Website: https://way.express/
E-mail: contact@way.express
Phone : +380 73 333 6618
TERMS AND DEFINITIONS
User — a person who visits the Website, searches for, books, or pays for a Ticket for themselves or another Passenger, and who is a data subject within the meaning of applicable law.
Passenger — a natural person in whose name a Ticket or Voucher is issued, who directly uses the transportation service, and who is a data subject within the meaning of applicable law.
Website Owner (Agent) — “Way Express Ukraine” LLC, EDRPOU code 46257910, located at: Ukraine, 02068, Kyiv, 17 Dragomanova St., which manages the website https://way.express/, provides information and agency services, processes reservations, handles payments, and offers customer support. The website owner acts as an independent Data Controller of the personal data collected on the Website to facilitate the booking and payment processes and to provide agency services.
The Carrier — a legal entity or an individual entrepreneur—is the party that directly provides passenger and baggage transportation services and is a party to the contract of carriage. The Carrier acts as the sole or joint Data Controller of Passengers’ personal data, which is transferred to it by the Agent solely for the purpose of fulfilling the contract of carriage (issuing a Ticket, boarding a flight).
Reservation and Sales System (RSS) — a software and hardware complex and/or technological solution used on the Website to search for, reserve, issue, pay for, and generate electronic travel documents.
Ticket — an electronic travel document generated by the BSS that confirms the conclusion of a contract of carriage between the Passenger and the Carrier and entitles the Passenger to receive transportation services under the terms of the applicable fare and the Carrier’s rules.
A booking voucher (Voucher) is an electronic document generated in the BSS that confirms the reservation of a seat on the Carrier’s selected flight and entitles the Passenger to board the vehicle, provided that full payment for the transportation service is made immediately prior to boarding in accordance with the Carrier’s fare and rules. A booking voucher is not a fiscal receipt or a payment document and must be exchanged for a Ticket (or accompanied by the issuance of a payment document) by the Carrier at the time of payment.
Service fee — a fee paid to the Website Owner for information, agency, and technological services related to searching for, booking, issuing, and managing a Ticket or Voucher, the amount of which is displayed to the User prior to payment.
Carrier’s Rules — the terms and conditions established by the Carrier regarding transportation, fares, baggage, boarding, changes, cancellations, and refunds of a Ticket or the cancellation of a Voucher, which are made available to the User on the Website, in the Ticket, or via a link.
GENERAL PROVISIONS
The Website Owner conducts business activities through the website https://way.express/, using API/RSS technology solutions. This Offer constitutes an official proposal from the Website Owner. By accepting this Offer, the User enters into a contract with the Website Owner for the provision of information and agency services, while the transportation contract is concluded directly between the Passenger and the respective Carrier.
1. SUBJECT MATTER OF THE AGREEMENT
1.1. Under this Agreement, the Website Owner undertakes to provide the User with information and intermediary services: searching for Carrier offers, providing accessible information about flights, processing reservations, organizing payment, generating and sending the Ticket, as well as providing information regarding changes, cancellations, or refunds of the Ticket or Voucher. To provide these services, the Website Owner collects, processes, and automatically transfers (including cross-border transfers to and from EU countries) Passengers’ personal data to Carriers based on the necessity of fulfilling this Agreement and the contract of carriage.
1.2. The technology platform (RSS) is used to provide the technical infrastructure for searching, booking, processing, paying for, and generating electronic Tickets and Vouchers on the Website**, including the automated exchange of data with Carriers’ information systems via secure interfaces (APIs).**
1.3. The Website Owner is not a Carrier, does not actually transport passengers or baggage, and does not determine the route, vehicle, crew, border crossing procedures, or other conditions that fall within the Carrier’s jurisdiction.
2. PROCEDURE FOR ENTERING INTO AN ELECTRONIC CONTRACT
2.1. Prior to making a payment, the User is given the opportunity to review the main flight details, the Carrier’s information, the date and time of departure and arrival, the route, the total cost, the payment breakdown, the fare conditions, and the rules for refunding and changing a Ticket**, as well as information regarding the scope of personal data that will be transmitted to the Carrier via API for the issuance of a Ticket or Voucher.
2.2. Acceptance of the Offer is effected by the User performing actions clearly defined on the Website as acceptance of its terms and conditions, including by checking the box (active checkbox) in the corresponding field and completing the reservation and/or payment. Checking the box confirms that the User has given full consent to the cross-border transfer of Passengers’ personal data via API to the selected Carrier for the purpose of issuing a Ticket or Voucher.
2.3. Until payment is confirmed, the reservation may have a limited validity period. If payment is not received within the timeframe specified on the Website or in the booking confirmation, the booking may be automatically canceled, and the passengers’ personal data entered will be deleted or anonymized in the Secure Data Storage System within the secure timeframe specified in the Privacy Policy.
2.4. After successful payment, the User will receive a Ticket and/or other electronic document confirming receipt of payment at the email address, phone number, via a messaging app, or in their personal account as specified by the User. By choosing to have the Ticket delivered via third-party messaging apps (Telegram, Viber, WhatsApp, etc.), the User acknowledges and agrees that data processing on such services is additionally governed by the terms of service and privacy policies of the respective companies that own these messaging apps.
2.5.1. If the User selects the “pay upon boarding” option, acceptance of the Offer is effected by checking the box (active checkbox) and clicking the “Confirm Booking” button on the Website without any prior deduction of funds for the transportation service. Checking this box confirms consent to the transfer of personal data to the Carrier via API for seat reservation and the generation of a boarding pass.
2.5.2. Upon successful completion of the booking, a booking voucher is generated and sent to the User via the specified communication channel (email, phone number, messaging app, or personal account). The booking voucher contains the trip details, the amount payable to the Carrier, and the deadline by which the Passenger must arrive at the boarding location.
2.6. Terms of Payment and Boarding Using the Voucher: 2.6.1. The booking voucher grants the Passenger priority access to the reserved seat only upon full payment of the fare to a representative of the Carrier (driver/conductor/ticketing agent) immediately prior to boarding, in accordance with the Carrier’s fares and rules. 2.6.2. A fiscal receipt, ticket, or other payment document confirming receipt of payment and the conclusion of the final contract of carriage is issued to the passenger directly by the Carrier at the time of payment.
2.7. Validity and Cancellation of the Booking Voucher: 2.7.1. The Passenger must arrive at the boarding location and contact a representative of the Carrier to make payment no later than 20 minutes (or any other time specified in the rules) prior to the flight departure time indicated on the Voucher. 2.7.2. If the Passenger fails to appear within the time specified in Section 2.7.1 or refuses to pay the full fare, the reservation is automatically canceled, the right to board under the Voucher is terminated, and the reserved seat is returned by the Carrier to general sale without compensation to the Passenger. 2.7.3. In the event of cancellation of the booking Voucher, the personal data of the User/Passengers shall be processed, deleted, or anonymized in the Security Information System in accordance with the requirements of the Privacy Policy and the security retention periods for transaction logs.
3. RIGHTS AND OBLIGATIONS OF THE USER AND THE PASSENGER
3.1. The User has the right to:
3.1.1. obtain information about available flights and make a reservation through the Website;
3.1.2. receive a Ticket or Voucher and use it in accordance with the fare conditions and the Carrier’s Rules;
3.1.3. contact customer support regarding the Website’s operation, payment, changes, cancellation, or refund of a Ticket, or cancellation of a Voucher;
3.1.4. receive information about the status of a request or refund inquiry within the scope of information received by the Website Owner from the Carrier or payment provider partner;
3.1.5. as a data subject—exercise all rights provided for by the Law of Ukraine “On the Protection of Personal Data” and the General Data Protection Regulation (GDPR), including the right to access their data, to correct it, to restrict its processing, and to request the deletion of their personal data (“the right to be forgotten”) from the Personal Account and the Agent’s marketing databases in accordance with the procedure set forth in the Privacy Policy.
3.2. The User is required to:
3.2.1. prior to payment, independently verify the Carrier, route, date, time, departure and arrival points, the Passenger’s full name, contact information, identification document details, and other information necessary for issuing the Ticket;
3.2.2. provide complete and accurate information. The User bears the risk of any consequences resulting from errors in the information (including the Passenger’s failure to board the flight), unless such errors are caused by a technical malfunction or the actions of the Website Owner;
3.2.3. When entering personal data (including foreign passport information, phone numbers, and email addresses) of third parties (other Passengers) on the Website, the User must first obtain full and unconditional consent from such individuals to transfer their data to the Website Owner and Carriers via the API for the purpose of issuing a Ticket or Voucher. The User shall be solely liable to these individuals in the absence of such consent;
3.2.4. Upon registering for a Personal Account, ensure the confidentiality of their login credentials (username and password), refrain from disclosing them to third parties, and immediately notify the Agent’s Support Service if they suspect unauthorized access to their account;
3.2.5. pay the total cost of the order in accordance with the procedure specified on the Website;
3.2.6. prior to payment, review the Carrier’s Rules, fare conditions, baggage policies, and the terms for changing or refunding a Ticket or Voucher;
3.2.7. ensure that the Passenger has the original copies of all necessary travel documents, and for international travel—documents required to cross the state border, visas, permits, documents for children, baggage, animals, and other documents, if required by law, the countries along the route, or the Carrier’s Rules;
3.2.8. arrive at the boarding location in advance, in accordance with the time specified on the Ticket or Voucher or in the Carrier’s Rules, and complete the necessary boarding, baggage, border, and customs control procedures;
3.2.9. immediately notify customer support if the Ticket has not been received, if funds have been incorrectly charged, or if there is any other issue related to the order.
3.3. A Passenger’s failure to arrive for boarding, lack of proper documents, refusal by competent authorities to allow border crossing, or violation of the Carrier’s Rules may be considered non-use of the Ticket or waiver of the Voucher for reasons attributable to the Passenger. The possibility and amount of a refund in such cases are determined by the fare conditions, the Carrier’s Rules, and applicable law.
3.4. In the event of circumstances that prevent the Passenger from arriving for boarding and result in the cancellation of the Ticket or Voucher, the Passenger must immediately notify both the Agent and the Carrier, and the Agent and the Carrier must immediately notify each other of this.
4. RIGHTS AND OBLIGATIONS OF THE SITE OWNER
4.1. The Site Owner has the right to:
4.1.1. charge a Service Fee, the amount of which is displayed to the User prior to payment;
4.1.2. make changes to the Website’s interface, payment system, algorithms, and data transmission format, provided that such changes do not adversely affect the terms of Tickets that have already been paid for;
4.1.3. temporarily suspend or restrict access to the Website or its individual features for the purpose of performing routine maintenance, repairs, technical work, updates, or security measures;
4.1.4. refuse to process an order or cancel an unpaid reservation in the event of a lack of available seats, changes made by the Carrier, a technical error (including malfunctions in payment gateways or data transfer APIs), suspected fraudulent activity, or the inability to confirm payment.
4.2. The Website Owner is obligated to:
4.2.1. ensure the technical capability to search for, create, and order a Voucher and pay for a Ticket within the limits of the Website’s available functionality;
4.2.2. in the case of a reservation with payment upon boarding, generate a Voucher, and, after payment is confirmed, generate or receive a Ticket from the Payment System and send it to the User;
4.2.3. receive and process inquiries regarding the Website’s operation, payments, changes, cancellations, and refunds of Tickets or Vouchers;
4.2.4. forward to the Carrier inquiries and complaints directly related to transportation and notify the User of the response received;
4.2.5. conduct financial settlements with Carriers independently or through authorized agents, payment providers, or financial partners;
4.2.6. provide the User with access to the current version of the Offer and the information necessary to enter into an electronic contract.
5. PAYMENTS, SERVICE FEES, AND REFUNDS
5.1. Payments on the Website are made electronically via integrated payment systems (including “plata by mono,” Stripe, and others). The payment currency and total amount are displayed to the User prior to payment confirmation.
5.2. The payment recipient may be the Website Owner or a payment or financial partner engaged by the Website Owner. The Website Owner does not collect, process, or store Users’ credit card data (card number, expiration date, CVV/CVC codes). This information is entered exclusively on the secure payment pages of the respective acquiring banks or payment providers.
5.3. The total cost of the order may include the Carrier’s rate, the Website Owner’s service fee, additional services, and payment service fees. The final amount and breakdown of the payment are communicated to the User prior to payment.
5.4. For international trips, the price may be calculated on the basis of the tariff established by the Carrier in foreign currency. In this case, the applied recalculation procedure or the final amount in the currency of payment is displayed prior to payment.
5.5. Ticket refunds, changes, or cancellations are processed in accordance with the fare conditions, the Carrier’s Rules, and mandatory legal requirements. Before submitting a request, the User must familiarize themselves with any applicable deductions and restrictions. Information regarding completed financial transactions and refund operations is retained by the Website Owner for the periods specified by the applicable financial and tax laws of Ukraine and the EU, and is not subject to immediate deletion upon request by the data subject due to the Agent’s legal obligations.
5.6. Refunds, if agreed upon, are generally processed using the same method used for the original payment, unless otherwise agreed upon by the parties or required by the payment service provider or applicable law.
5.7. The time it takes for refunded funds to be credited depends on the Carrier, the bank, the payment system, and the payment method. The Website Owner notifies the User that the refund has been processed but is not responsible for the time required for interbank or payment system processing after the payment order has been properly submitted.
5.8. Issues regarding the refund of the Service Fee are resolved in accordance with the terms and conditions made known to the User prior to payment, taking into account the services actually provided by the Website Owner and the mandatory requirements of the law.
5.9. In the event of a double charge, payment without a Ticket being issued, or any other payment error, the User must contact customer support and provide sufficient information to identify the payment.
6. TRANSPORTATION TERMS
6.1. The transportation service is provided directly by the Carrier. The conditions for boarding, the transportation of baggage, carry-on items, animals, children, and persons with disabilities or limited mobility, as well as the rules of conduct during the trip, are governed by the Carrier’s Rules and applicable law. The User and the Passenger acknowledge and agree that, in order to issue a Ticket and receive the transportation service, their personal data (including foreign passport information) is automatically transmitted to the Carrier via an API (including cross-border data transfers), and from the moment of such transfer, data processing is governed by the internal rules and policies of the relevant Carrier. The Agent and the Carrier also have the right to further verify passengers’ contact and personal data, taking into account operational circumstances, for the purpose of properly organizing the trip.
6.2. The arrival time specified in the schedule, Ticket, or Voucher may be approximate and may depend on traffic conditions, border crossings, customs inspections, weather conditions, and other circumstances beyond the control of the Website Owner.
6.3. The Carrier may change the vehicle, boarding location, schedule, or route, or cancel or reschedule a trip in cases provided for by law and its rules. The website owner will notify the User of such changes upon receiving the relevant information from the Carrier.
6.4. If the Passenger’s contact information provided when ordering a Ticket or Voucher turns out to be outdated or incorrect, or if the Passenger’s phone is turned off during the 24 hours prior to boarding, the Agent and the Carrier shall be exempt from liability for any failure of the Passenger to board the flight due to the inability to provide the Passenger with information in accordance with the provisions of Section 6.3.
6.5. The User is obligated to independently verify the current entry, exit, and transit regulations for all countries along the route. The website owner may provide general reference information; however, such information does not constitute legal, immigration, or consular advice.
7. LIABILITY OF THE PARTIES AND PROCEDURE FOR HANDLING COMPLAINTS
7.1. The Carrier is responsible for the proper provision of transportation services, safety, the technical condition of the vehicle, adherence to the route and schedule within the limits established by law and the Carrier’s Rules, as well as for the baggage accepted for carriage. The Carrier bears sole, full, and exclusive responsibility for the security, confidentiality, and lawful processing of Passengers’ personal data from the moment it is received from the Website Owner via the RSS/API, as well as for any leaks, loss, or unauthorized access to data on its servers, devices, or paper media.
7.2. The Website Owner is responsible for the proper provision of its own information and agency services, the accurate display of information received from the Carrier, the correct processing of payments within its own system, the generation or transmission of a Ticket or Voucher, and the handling of User inquiries.
7.3. The website owner is not liable for the actions or inactions of the Carrier, the actual quality of transportation, flight delays or cancellations, refusal by competent authorities to allow border crossing, or failures on the part of banks, payment systems, telecommunications operators, hosting providers, or other third parties, provided that such circumstances are not caused by the actions or inaction of the Website Owner. The Website Owner is not liable for breaches of confidentiality or data leaks resulting from unauthorized access by third parties to the User’s devices or accounts, or due to malfunctions or hacks of third-party communication channels and messaging apps (Telegram, Viber, WhatsApp, etc.) that the User used to contact Customer Support.
7.4. The limitations of liability provided for in this Offer do not apply in cases where liability cannot be limited or excluded in accordance with the mandatory provisions of Ukrainian law and the provisions of international law that are binding (including the GDPR, within the scope of its application to extraterritorial services).
7.5. Inquiries regarding the operation of the Website, payments, or Ticket issuance should be submitted to the Website Owner. Complaints regarding the actual transportation, baggage, staff conduct, flight delays, or cancellations may be submitted directly to the Carrier or through the Website Owner for forwarding.
7.6. The inquiry must include the Ticket or Voucher number, the Passenger’s full name, the date and route of travel, contact information, a description of the circumstances, and, if available, supporting documents. A response will be provided within the timeframe established by law, taking into account the time required to obtain information from the Carrier or payment partner.
8. PERSONAL DATA AND PRIVACY
8.1. The controller of personal data processed in connection with the use of the Website and the provision of information and agency services is Way Express Ukraine LLC, unless otherwise required by law or the role of the relevant Carrier with respect to a specific transaction.
8.2. For the purpose of issuing and managing a Ticket or Voucher, ensuring cybersecurity, and the proper functioning of the Website, the following data may be processed: first name, last name, date of birth, citizenship, phone number, email address, identification document details, information about the route, trip, payment, refund, and inquiries, as well as technical data and network identifiers: IP address, approximate geographic location (country, city), operating system type and version, browser, device model and specifications, language settings, time zone, and event log files (log files), as well as other data necessary to fulfill the contract, prevent fraud, or comply with legal requirements.
8.3. Personal data is processed for the purposes of issuing a Ticket or Voucher, fulfilling contracts, ensuring boarding and transportation, processing payments, communicating in the event of a flight change, handling inquiries, maintaining accounting and tax records, preventing fraud, and protecting the legitimate interests of the parties.
8.4. Personal data may be transferred to Carriers, Payment Service Providers, technology providers, payment systems, banks, support services, insurance companies, and other involved parties solely to the extent necessary to perform the relevant transaction or comply with a legal obligation.
8.5. For international transportation, personal data may be transferred to Carriers and other recipients located outside Ukraine, including in countries along the route, if such transfer is necessary for booking, issuing a Ticket or Voucher, performing the transportation, or complying with legal requirements.
8.6. Marketing communications are sent only if the User has provided separate, valid consent or if there is another legal basis provided for by law. Opting out of marketing communications does not affect the receipt of service notifications regarding orders.
8.7. Personal data is retained for the period necessary to achieve the purpose of processing, fulfill the contract, address potential claims, and comply with tax, accounting, and other legal requirements, after which it is deleted or anonymized.
8.8. The User has the rights provided for by personal data protection legislation, including the right to know the sources of data collection, the location of the data, and the purpose of its processing; to access the data; to request the correction or deletion of data in cases established by law; to withdraw consent if processing is based on consent; and to file a complaint with the competent authority or a court.
8.9. Requests regarding personal data should be sent to the Website Owner’s contact information. The deletion of data may be restricted if its continued storage is necessary to comply with a legal obligation, protect rights, or confirm a completed transaction.
8.10. Використання файлів cookie, аналітичних та інших технічних засобів регулюється окремою Політикою конфіденційності та/або Політикою cookie, розміщеною на Сайті.
8.11. The personal and contact information of the User and the Passenger may be collected both directly through the Website’s interface and during communications via customer support services (call centers, hotlines, messaging apps) provided by both the Website Owner (Agent) and the Carrier directly. For the purposes of monitoring service quality, recording order details, resolving disputes, and ensuring security, telephone conversations with the Agent’s and/or the Carrier’s customer support services may be recorded; the User/Passenger is notified of this at the beginning of the call or by the fact that the conversation continues.
9. FORCE MAJEURE
9.1. A Party shall be exempt from liability for non-performance or improper performance of its obligations if such non-performance or improper performance resulted from extraordinary and unavoidable circumstances that objectively make it impossible to perform the relevant obligation, including war, hostilities, blockades, natural disasters, epidemics, decisions by government authorities, border closures, or large-scale infrastructure or communication failures.
9.2. The Party affected by such circumstances shall notify the other Party thereof within a reasonable time after such notification becomes possible. Force majeure does not exempt a Party from the obligation to make appropriate payments for services already provided.
10. DISPUTE RESOLUTION AND GOVERNING LAW
10.1. The legal relationships arising from or in connection with this Offer shall be governed by the laws of Ukraine. If the User or Passenger is a consumer residing within the European Union, this choice of law shall not deprive them of the protection afforded by the mandatory provisions of the law of their country of residence.
10.2. The parties shall endeavor to resolve any dispute through negotiations and consideration of a written claim. If no agreement is reached, the dispute shall be resolved by a competent court in accordance with the procedures and rules of jurisdiction established by the laws of Ukraine. Passengers who are EU residents also have the right to bring a claim before the courts of their place of permanent residence in accordance with the applicable provisions of international law.
10.3. Nothing in this Offer limits the consumer’s right to appeal to government authorities authorized to address issues of consumer protection or personal data protection (including the Ukrainian Parliament Commissioner for Human Rights and the relevant data protection supervisory authorities of EU member states).
11. TERM OF THE AGREEMENT
11.1. The Agreement takes effect upon the User’s acceptance and remains in effect until the parties have fully fulfilled their obligations under the relevant order.
12. COPYRIGHT AND INTELLECTUAL PROPERTY
12.1. The rights to the design, texts, graphics, and other materials on the Website belong to the Website Owner or are used by the Website Owner on a lawful basis.
12.2. Intellectual property rights to the source code, the RSS architecture, search algorithms, databases, and other technological elements belong to the respective rights holders.
12.3. Unauthorized copying, automated data collection, interference with the operation of the API, the Website, or the RSS, circumvention of technical restrictions, and use of the relevant infrastructure for commercial purposes without the written consent of the Website Owner or the relevant rights holder are prohibited, except as expressly permitted by law.
13. OTHER TERMS AND CONDITIONS
13.1. The contract number for a specific order may correspond to the number of the Ticket, Voucher, or order.
13.2. Advertising and informational materials:
The website owner and the Carrier have the right to include their own informational materials or advertisements from third parties (partners) on the forms of issued Tickets and booking Vouchers, as well as in accompanying service notifications. Such information may be generated either with or without taking into account the general parameters of the order (city of arrival, date, route direction). The inclusion of such materials is strictly for informational and promotional purposes only; it does not affect the cost or terms of transportation, and neither the Agent nor the Carrier shall be liable for the goods or services of third parties mentioned in such materials, unless otherwise expressly agreed upon by the parties.
13.3. The primary channels of communication are email, telephone, SMS, messaging apps, the personal account, and notifications on the Website. Electronic messages may be used as evidence of communication and are considered a valid means of notification unless the law requires another form.
13.4. If any provision of this Offer is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.
13.5. In the event of any conflict between this Offer and the special terms of a specific fare or the Carrier’s Rules regarding the transportation itself, the special terms of the relevant fare and the Carrier’s Rules shall apply, provided that this does not conflict with mandatory provisions of law.
13.6. This Offer is drafted in Ukrainian. Translations into other languages may be provided for convenience; in the event of any discrepancies, the Ukrainian text shall prevail, unless otherwise provided by mandatory provisions of applicable law.