Support
We help with your tickets. To get an answer faster, choose what you need.
Questions about a purchased ticket
Customer support
+380 73 333 66 18Every day from 8:00 to 20:00. Calls only.
Call usInclude your order number and the email the ticket was sent to.
Write an emailTelegram bot
@Way_Express_botMessage our bot in Telegram.
Open in TelegramChat on the site
The chat works right here: press the blue button in the bottom-right corner of the screen, where the arrow points.
Still booking?
Customer support handles tickets that are already bought. If something is unclear during checkout, check the FAQ first or call the phone booking line.
What to have ready
- Your order number
- The email the ticket was sent to
- The passenger’s full name
With these details we can check your order faster. Refund rules are in the return policy.